



The FCX paddle eraser has a proprietary blend of rubber designed to quickly remove ball residue, dirt, and minor scrapes/scratches.
Ideal for use with raw carbon paddle faces to remove ball grit and make your paddle look and play like new.
Only suitable for cleaning the surface of carbon fiber paddles, not for treating fiberglass paddles.
Compatible with: Joola, Vatic, Six Zero, XSPAK, Legacy, PROKENNEX, SLK, Selkirk, ProXR, Engage, Ronbus, Electrum, Diadem, Gearbox, and any other raw carbon fiber faced pickleball paddle.
Care & Maintenance Tips:
Store in a Cool, Dry Place:
Keep the rubber cleaner in a cool, dry environment when not in use. High heat can soften the rubber, so avoid leaving it in direct sunlight (for example, don’t leave it in a hot car or out on the court in the sun).
Avoid Extreme Temperatures:
Do not expose the cleaner to extreme heat or cold. Excessive heat can cause the rubber to soften or melt, and extreme cold could make it brittle. Store at room temperature for best longevity.
Keep It Covered:
If possible, store the eraser in a small baggie or protective case to prevent it from picking up dust, dirt, or other debris between uses. While the cleaner isn’t sticky, keeping it wrapped will ensure it stays clean and ready for the next use.
Clean the Cleaner:
After each use, peel or brush off any residue that accumulates on the rubber block. Removing the gray ball-fiber dust from the eraser will keep it working effectively the next time. (Simply using your fingers or a cloth to clear the surface of the cleaner is usually enough.)
Long-Lasting Use & Replacement:
With proper care, the paddle cleaner will last a very long time — often longer than a paddle itself. Replace the cleaner only once it becomes very worn down or too small to grip. Under normal conditions, it should maintain its cleaning ability over countless sessions before needing replacement.
Thank you for shopping with Fcxsport.store. We’re committed to delivering high-quality products and a smooth shopping experience. If you’re not completely satisfied with your purchase, we offer a transparent refund and return policy to help make things right.
We accept returns within 14 days of delivery. To be eligible, items must be:
Unused and in original condition
Returned with original packaging (including manuals, tags, and accessories)
Accompanied by proof of purchase (e.g., order confirmation or packing slip)
Contact Us: Email hello@fcxsport.store with your order number and reason for return.
Return Authorization: If eligible, we’ll send you a Return Authorization (RA) number and detailed instructions.
Prepare Your Package: Repack the item securely with all original components.
Label Clearly: Write the RA number on the outside of the package.
Ship It Back: Use a trackable shipping service. Return shipping costs are the customer’s responsibility unless the item is defective or we shipped the wrong product.
Return Address:
24 Myra Ave, Ryde NSW 2112, Australia
We’ll inspect your return and email you with the outcome.
If approved, refunds are issued to the original payment method within 5–7 business days.
Original shipping fees are non-refundable unless the return is due to our error.
We cannot accept returns on:
Used or opened products (unless defective)
Personalized or custom-made items
Gift cards or items marked "final sale"
If your item arrives damaged or defective:
Upon Delivery: Refuse the package if damage is visible and notify us immediately.
After Delivery: Contact us within 24 hours at hello@fcxsport.store and include:
Order number
Photos of the item and packaging
Brief description of the issue
We’ll provide a prepaid shipping label and either a replacement or full refund — your choice (based on availability).
We accept exchanges within 14 days of delivery, subject to the same eligibility rules as returns.
To request an exchange:
Email hello@fcxsport.store with your order number and item details.
Follow the return steps above for the original product.
Once we receive and inspect it, we’ll ship your replacement item at no additional shipping cost.
Note: You’re responsible for return shipping unless the exchange is due to our error.
You may cancel your order within 4 hours of purchase for a full refund — as outlined in our Cancellation Policy. This is only available before the item ships.
We’re here to help:
This Shipping Policy applies to all orders placed within Australia. By purchasing from Fcxsport.store, you agree to the terms and procedures outlined below.
Order Handling Time: Orders are processed within 1 to 2 business day, unless canceled within the 12-hour window (see our Cancellation Policy)
Order Cut-Off Time: 3:00 PM (GMT+10:00) Australian Western Standard Time
Orders placed before this time are processed the same business day
Orders after this time are processed the next business day
Shipping Transit Times:
Note: Delivery times may vary due to holidays, weather, carrier delays, or other unforeseen factors. Business days exclude weekends and U.S. federal holidays.
We partner with trusted carriers to ensure safe, timely delivery:
Australia post
Sendle
Once your order ships, you will receive a confirmation email with a tracking number. Tracking updates are typically active within 24 hours.
Track your shipment:
Haven’t received your tracking info within 3 business days? Please contact us at hello@fcxsport.store or call +61 406 515 284
Before Shipment: Contact us within 12 hours of placing your order to request a change. After this window, we’ll still try to help if your order hasn’t shipped yet.
After Shipment: We cannot change the address after the order has shipped. You may need to work with the carrier to redirect the package.
To request an address change:
We’re here to help with any shipping-related questions:
Phone: +61 406 515 284
Business Address: 24 Myra Ave, Ryde NSW 2112, Australia
Support: Mon-Sun, 9 AM - 5 PM