Shipping policy

This Shipping Policy applies to all orders placed within Australia. By purchasing from Fcxsport.store, you agree to the terms and procedures outlined below.


Order Processing & Delivery Time

  • Order Handling Time: Orders are processed within 2 business day, unless canceled within the 12-hour window (see our Cancellation Policy)

  • Order Cut-Off Time: 3:00 PM (GMT+10:00) Australian Western Standard Time

    • Orders placed before this time are processed the same business day

    • Orders after this time are processed the next business day

Shipping Transit Times:

  • Express Shipping: 2 to 4 business days

  • Standard Shipping: 2 to 8 business days

Note: Delivery times may vary due to holidays, weather, carrier delays, or other unforeseen factors. Business days exclude weekends and U.S. federal holidays.

Carriers & Tracking

We partner with trusted carriers to ensure safe, timely delivery:

  • Australia post

  • Sendle

Once your order ships, you will receive a confirmation email with a tracking number. Tracking updates are typically active within 24 hours.

Track your shipment:

Haven’t received your tracking info within 3 business days? Please contact us at hello@fcxsport.store or call +61 406 515 284

Change of Shipping Address

  • Before Shipment: Contact us within 12 hours of placing your order to request a change. After this window, we’ll still try to help if your order hasn’t shipped yet.

  • After Shipment: We cannot change the address after the order has shipped. You may need to work with the carrier to redirect the package.

To request an address change:

  • hello@fcxsport.store

  •  Phone: +61 406 515 284‬ (Monday–Sunday, 9:00 AM–5:00 PM)

Contact Us

We’re here to help with any shipping-related questions:

Email: hello@fcxsport.store

Phone: +61 406 515 284

Business Address: 24 Myra Ave, Ryde NSW 2112, Australia

Support: Mon-Sun, 9 AM - 5 PM